Question 1

How does your Home Watch service work?

Accepted Answer

You get scheduled visits to check your property, catch issues early, and keep you informed while you're away. We look for signs of leaks, damage, security concerns, and anything else that needs attention, then send you an update so you can stay in control.

Question 2

Who is Home Watch for?

Accepted Answer

Luxor Home Watch is designed for seasonal and second-home owners, vacation homeowners, long-term rental property owners, homeowners traveling for extended periods, and owners of luxury or high-value properties.

Question 3

How often should my home be checked?

Accepted Answer

Luxor offers weekly, bi-weekly, and customized Home Watch schedules. The appropriate frequency depends on your property, systems, preferences, and how much oversight you want.

Question 4

What does a Home Watch inspection include?

Accepted Answer

Inspections may include visual checks of accessible interior and exterior areas, HVAC operation, temperature and humidity, plumbing fixtures, appliances, doors and windows, pool and lanai areas, landscaping, irrigation, roofline, gutters, signs of pests, visible storm damage, and other property-specific items.

Question 5

Can I use Luxor Home Watch if I'm not currently away from my home?

Accepted Answer

Yes. Luxor provides ongoing property oversight and local support whether you're home, away, or somewhere in between. Services can be structured around your property and individual needs, including regular inspections, vendor coordination, maintenance access, concierge assistance, and other approved services.

Question 6

Can my Home Watch checklist be customized?

Accepted Answer

Yes. Luxor creates a customized checklist based on your home's systems, features, priorities, and specific instructions.

Question 7

Will you get an update after each Home Watch check?

Accepted Answer

Yes. After each Home Watch visit, you receive an update so you know the condition of your home and whether anything needs attention.

Question 8

What do you do if you spot an issue during a home visit?

Accepted Answer

If Luxor notices an issue during a visit, you’ll be notified quickly with clear details. When helpful, you’ll also receive photos so you can see what was found. From there, Luxor can help you plan the next step and coordinate support as needed.

Question 9

Does Home Watch guarantee that nothing will go wrong with my home?

Accepted Answer

No. Home Watch is designed to provide regular observation and early awareness of visible or observable issues. It does not guarantee that damage, defects, or other problems will not occur or that hidden or concealed conditions will be discovered.

Question 10

Is Luxor Home Watch a professional home inspection service?

Accepted Answer

No. Luxor provides visual Home Watch inspections and does not replace licensed plumbers, electricians, HVAC technicians, roofers, engineers, contractors, pest-control professionals, or other specialists.

Question 11

Can Luxor help if something needs attention after a Home Watch visit?

Accepted Answer

Yes. Depending on your service agreement, Luxor can help coordinate vendors and contractors, provide property access, arrange maintenance appointments, assist with hurricane preparation and post-storm inspections, and coordinate arrival, closing, or concierge services.

Frequently asked questions